In order for a support consultant to connect to your PC, a small applet has to be downloaded. This will enable us to attend to the required support through a remote facility made possible through TEAMVIEWER. For the duration of the session you will be in complete control & may terminate it at any time. Please ensure all personal & confidential information is saved & closed as the support consultant will be viewing your desktop. 

It is imperative to make a backup of all your data prior to remote link as Cloud Connexion will not be held responsible for any loss or damage as a result of the remote connection. You should also understand that not all support problems can be resolved via remote connection in which case a callout may be required. 

SECURITY INFORMATION: 

Encryption TeamViewer includes full encryption, based on RSA private-/public key exchange and AES (256 Bit) session encoding. This technology is based on the same standards as https/SSL and is considered completely safe by today's standards. The key exchange also guarantees a full client-to-client data protection. This means that even our routing servers will not be able to read the data stream. 

Access Protection In addition to the PartnerID TeamViewer generates a session password that changes with every software start to provide additional security against unauthorized access to a remote system. Security relevant functions like file transfer require additional, manual confirmation of the remote partner. Also it is not possible to invisibly control a computer. For data protection reasons the person sitting on the remote computer has to be able to detect when someone is accessing the machine.  

By downloading our TEAMVIEWER quick start applet you adhere to & accept the terms set out above! 

Cloud Connexion knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Cloud Connexion, you are accepting the practices described in this Privacy Policy. 

WHAT ABOUT COOKIES ?

Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser.

DOES Cloud Connexion SHARE THE INFORMATION THEY RECEIVE ?

We respect your privacy and appreciate your business. At no time do we ever provide your contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

CONDITIONS OF USE, NOTICES, AND REVISIONS !

If you choose to visit Cloud Connexion, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" page, and we will try to resolve it. 

Our business changes constantly, and our Privacy Policy and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers. 

INFORMATION YOU GIVE US !

You provide most such information when you search, order, post reviews, or other methods of communication via our website or email to Cloud Connexion. As a result of those actions, you might supply us with such information as your name, address, and phone numbers. 

AUTOMATIC INFORMATION !

For security purposes Cloud Connexion sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal information. 

QUESTIONS ! 

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our webmaster by clicking on the "Contact Us" link in the main menu. Or you can email us at: info@cloud-connexion.co.za 

All trademarks mentioned herein belong to their respective owners. Unless identified with the designation "COPY FREE", the contents of this website is copyrighted by Cloud Connexion. Cloud Connexion hereby authorizes you to copy documents published by Cloud Connexion on the World Wide Web for non-commercial use within your organization only. In consideration of this authorization, you agree that any copy of these documents you make shall retain all copyright and other proprietary notices contained herein. 

You may not otherwise copy or transmit the contents of this website either electronically or in hard copies. You may not alter the content of this website in any manner. If you are interested in using the contents of this website in any manner except as described above, please contact the webmaster at info@cloud-connexion.co.za for information on licensing. 

Individual documents published by Cloud Connexion on the World Wide Web may contain other proprietary notices and copyright information specific to that individual document. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark or other property right of Cloud Connexion or any third party. Except as expressly provided above nothing contained herein shall be construed as conferring any license or right under any copyright or other property right of Cloud Connexion or any third party. Note that any product, process, or technology in this document may be the subject of other intellectual property rights reserved by Cloud Connexion and may not be licensed here under. 

Welcome to our website! Cloud Connexion and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully. 

PRIVACY ! 

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices. 

ELECTRONIC COMMUNICATIONS !

When you visit Cloud Connexion or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 

COPYRIGHT ! 

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Cloud Connexion or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Cloud Connexion, with copyright authorship for this collection by Cloud Connexion, and protected by international copyright laws. 

TRADE ! 

Cloud Connexion's trademarks and trade dress may not be used in connection with any product or service that is not Cloud Connexion's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Cloud Connexion. All other trademarks not owned by Cloud Connexion or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Cloud Connexion or its subsidiaries. 

LICENSE AND SITE ACCESS !

Cloud Connexion grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Cloud Connexion. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Cloud Connexion. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Cloud Connexion and our associates without express written consent. You may not use any meta tags or any other ":hidden text": utilizing Cloud Connexion's name or trademarks without the express written consent of Cloud Connexion. Any unauthorized use terminates the permission or license granted by Cloud Connexion. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Cloud Connexion so long as the link does not portray Cloud Connexion, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Cloud Connexion logo or other proprietary graphic or trademark as part of the link without express written permission. 

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT !

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ":spam.": You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Cloud Connexion reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Cloud Connexion and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Cloud Connexion and its associates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Cloud Connexion or its associates for all claims resulting from content you supply. Cloud Connexion has the right but not the obligation to monitor and edit or remove any activity or content. Cloud Connexion takes no responsibility and assumes no liability for any content posted by you or any third party. 

RISK OF LOSS !

All items purchased from Cloud Connexion are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier. 

PRODUCT DESCRIPTIONS !

Cloud Connexion and its associates attempt to be as accurate as possible. However, Cloud Connexion does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Cloud Connexion itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY Cloud Connexion ON AN ":AS IS": AND ":AS AVAILABLE": BASIS. Cloud Connexion MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Cloud Connexion DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Cloud Connexion DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Cloud Connexion ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Cloud Connexion WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. 

APPLICABLE LAW !

By visiting Cloud Connexion, you agree that the laws of the state of South Africa, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Cloud Connexion or its associates. 

DISPUTES ! 

Any dispute relating in any way to your visit to Cloud Connexion or to products you purchase through Cloud Connexion shall be submitted to confidential arbitration in South Africa, except that, to the extent you have in any manner violated or threatened to violate Cloud Connexion's intellectual property rights, Cloud Connexion may seek injunctive or other appropriate relief in any state or federal court in the state of South Africa, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the South African Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. 

SITE POLICIES, MODIFICATION, AND SEVERABILITY !

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Cloud Connexion. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. 

QUESTIONS !

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the main menu. Or you can email us at: info@cloud-conexion.co.za

Our online shop is owned by Cloud Connexion. Making use of the site implies you adhere & accept the terms set out with this disclaimer. You agree that you are of legal age to process necessary payment for the relevant products purchased. Also to use the site in an ethical manner with no intent to be destructive or cause damage in any malicious way. Products & pricing of biometric readers are subject to change without prior notice to the buyer. Payment transactions are performed by making use of a online payment gateway namely PayFast. Please make sure you adhere to their terms of use when making use of the payment portal. The prices details on our site are exclusive of any service required to install such product. All prices stipulated on the site are inclusive of VAT. Products carry a 2 year warranty so in the case of a faulty product, please get in contact with us in order to investigate the unit. In order to purchase products from our site a registration is required. This is subject to approval once registration is complete. Cloud Connexion reserves the right to block or decline a user if it sees fit to do so. Cloud Connexion is not liable for any damage, inconvenience or loss caused when purchasing items from our store. We are service driven & will make every effort to ensure the client receives the products he / she purchased. Products shipped will include insurance, making for peace of mind in the unlikely event of damage or loss.       

Are you aware of the new legislation around the Protection of Personal Information of your customers? If you business collects & stores information deemed as personal, you would have to ensure necessary steps are put in place to store & protect it. A typical example of this is the recording of staff whereabouts through onsite surveillance. Cloud Connexion has certainly kept up to date with the development of this act & can assure our clients that we will adhere & meet the requirements in order to comply with the necessary terms & conditions, which this act instills.

More on this new act can be found here:

Regulations Notice - September 2017

Draft Regulations - September 2017

Also a brief overview video of the act can be found here:

YouTube 5 min briefing

All courses booked need to be paid in full upfront. "No shows" will forfeit any moneys paid to defray costs incurred. Postponing a particular training course after booking & paying will be accommodated in the event that a delegate is unable to attend. In order for us to accept the postponing, we will have to be notified either by phone or email no less than one week prior to the course date. In this case a credit will be held for the delegate unless they would like to apply for cancellation, in which case a refund will be processed in their favour.

What Are Cookies? What is a Cookie?

Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

Can I see/view the cookies I have on my computer?

Most browsers have a configuration screen which allows the user to see what cookies have been stored on the computer, and optionally to delete them.

Note that it is not possible for a webpage to view cookies set by other sites, as this would represent a privacy and security problem.

What's in a Cookie?

Each cookie is effectively a small lookup table containing pairs of (key, data) values - for example (firstname, John) (lastname, Smith). Once the cookie has been read by the code on the server or client computer, the data can be retrieved and used to customise the web page appropriately.

When are Cookies Created?

Writing data to a cookie is usually done when a new webpage is loaded - for example after a 'submit' button is pressed the data handling page would be responsible for storing the values in a cookie. If the user has elected to disable cookies then the write operation will fail, and subsequent sites which rely on the cookie will either have to take a default action, or prompt the user to re-enter the information that would have been stored in the cookie.

Why are Cookies Used?

Cookies are a convenient way to carry information from one session on a website to another, or between sessions on related websites, without having to burden a server machine with massive amounts of data storage. Storing the data on the server without using cookies would also be problematic because it would be difficult to retrieve a particular user's information without requiring a login on each visit to the website.

If there is a large amount of information to store, then a cookie can simply be used as a means to identify a given user so that further related information can be looked up on a server-side database. For example the first time a user visits a site they may choose a username which is stored in the cookie, and then provide data such as password, name, address, preferred font size, page layout, etc. - this information would all be stored on the database using the username as a key. Subsequently when the site is revisited the server will read the cookie to find the username, and then retrieve all the user's information from the database without it having to be re-entered.

How Long Does a Cookie Last?

The time of expiry of a cookie can be set when the cookie is created. By default the cookie is destroyed when the current browser window is closed, but it can be made to persist for an arbitrary length of time after that.

Who Can Access Cookies?

When a cookie is created it is possible to control its visibility by setting its 'root domain'. It will then be accessible to any URL belonging to that root. For example the root could be set to "cloud-connexion.co.za" and the cookie would then be available to sites in "www.cloud-connexion.co.za" or "xyz.cloud-connexion.co.za" or "cloud-connexion.co.za". This might be used to allow related pages to 'communicate' with each other. It is not possible to set the root domain to 'top level' domains such as '.com' or '.co.uk' since this would allow widespread access to the cookie.

By default cookies are visible to all paths in their domains, but at the time of creation they can be restricted to a given subpath - for example "www.cloud-connexion.co.za/images".

How Secure are Cookies?

There is a lot of concern about privacy and security on the internet. Cookies do not in themselves present a threat to privacy, since they can only be used to store information that the user has volunteered or that the web server already has. Whilst it is possible that this information could be made available to specific third party websites, this is no worse than storing it in a central database. If you are concerned that the information you provide to a webserver will not be treated as confidential then you should question whether you actually need to provide that information at all.

What are Tracking Cookies?

Some commercial websites include embedded advertising material which is served from a third-party site, and it is possible for such adverts to store a cookie for that third-party site, containing information fed to it from the containing site - such information might include the name of the site, particular products being viewed, pages visited, etc. When the user later visits another site containing a similar embedded advert from the same third-party site, the advertiser will be able to read the cookie and use it to determine some information about the user's browsing history. This enables publishers to serve adverts targeted at a user's interests, so in theory having a greater chance of being relevant to the user. However, many people see such 'tracking cookies' as an invasion of privacy since they allow an advertiser to build up profiles of users without their consent or knowledge.